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What's New in 11

If you used eConnect 10, this page covers what has changed and where the things you know have moved to. For a full account of the release, see the eConnect 11.0 Release Notes.

A new client​

The Windows desktop application has been rebuilt. Everything you had is still here — cameras, faces and plates, point of sale, cases, casino, baccarat and usage statistics — but the application around them is new, and considerably faster with large result sets.

The same application now also runs in a browser with nothing installed, on any operating system. See Using eConnect in a Browser for what differs, the short version being that video playback still needs the desktop client.

Three genuinely new capabilities​

AceAsk questions of your own data in plain language and get charts, tables and evidence back
Semantic SearchFind people and vehicles by description rather than identity — a red shirt, a purple hat, a red Honda Accord
The Investigation WorkspaceCollect an enquiry as you work, return to it later, and share the whole thread with a colleague

Each is worth ten minutes of your time. The Workspace in particular changes how a long investigation feels, because you stop having to remember where you were.

Two of the three have more in them than the headline suggests: Ace offers starter prompts written by your own colleagues, and Semantic Search takes several weighted descriptions at once, including things to steer away from.

Where things moved​

In version 10In version 11
Setup menusSettings, reached from the title bar and organised into Administration, My Preferences, Modules and System Administration
Setup ▸ UsersSettings ▸ Users
Permission groupsSettings ▸ Permissions
Logical groupsSettings ▸ Logical Groups
Per-module setupA tile per module under Settings ▸ Modules

Settings has a search box. When you cannot remember where something lives, type what it does rather than hunting through tiles.

Things that behave differently​

  • Home is a landing page. Home shows a tile per module with shortcuts to the views inside it, so you can go two levels deep in one click.
  • Windows pop out. Any view can be detached to its own window and moved to another monitor. See Pop-out Windows.
  • Alerts are one system. Alerts reach the desktop client, the browser and pop-out windows through the same engine, with mute, auto-acknowledge and Auto-Follow per user. See Alerts.
  • Reports on a schedule. Subscriptions deliver reports without anyone running them. See Subscriptions and Scheduled Reports.
  • Favorites follow you. Star a module, a view, or whatever you are looking at — including its filters — and it joins one Favorites list at the top of the drawer, stored against your account rather than the machine. Pinned grid filters travel the same way. See Favorites.
  • Grids total themselves. Numeric columns carry sum, average, smallest and largest on the status line, following whatever filters you have set. See Columns, Sorting and Filtering.
  • Your appearance follows you. Light, Dark or Match device is stored against your account, not the machine. See Themes and Appearance.
  • Dashboards save themselves. Drag a widget or change its settings and the dashboard is written for you. See Adding and Arranging Widgets.
  • Changes reach you without a reload. A permission, group or account change applies to sessions that are already open, and disabling somebody ends their session immediately.

For administrators​

  • A Security and Access report produces a point-in-time PDF of who can do what and what they have done, for access reviews and audits.
  • Ace brings its own administration: providers, models, token allowances and per-user limits.
  • Thirteen new permission keys cover Ace, the Security and Access report, attachments on subjects and plates, and bet-session recalculation. See Permission Keys in v11.
  • A Company Logo setting puts your own letterhead on generated PDF reports.
  • Security has been hardened throughout — password storage, certificate validation, credential handling and the desktop client's own sandboxing. See Security Settings.

If you are returning to a familiar product, Anatomy of the Window is the fastest way to re-orient. If you would rather learn by doing, Your First Ten Minutes ends with a saved query and a dashboard.