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This documentation is currently under review and may contain incomplete or inaccurate information. Please verify all details before implementation.
Signing In
The Identities web app is a single-page application served from your Identities server (or launched from your eConnect Cloud Portal dashboard). To use it you need a valid eConnect account and at least one permission that grants access to a module.
Signing In
- Open the Identities URL for your site in a modern browser (Chrome, Edge, Firefox, or Safari).
- Enter your username and password on the login page.
- Select Sign In.
identities-login.pngOnce signed in you land on the Home page, where the menu on the left reflects the permissions your account has been granted.
If you cannot sign in, contact a System Administrator for your site. They can reset your password from the System Administration → Users & Roles page.
Permissions Shape the Menu
Identities is strictly permission-driven. When you sign in, the menu hides any section you do not have a permission for — so different users see different menus.
Permissions are organized by category in the Security Role Editor. Use the names below exactly as they appear in the editor.
| If your account has... | You will see... |
|---|---|
| Identities → Read All Identity (or any other Identities read permission) | The Identities section — Search, and when paired with other permissions, Audit and Add Identity |
| Live Monitoring → Live Monitor Viewer | The Live Monitor entry under the Main section |
| Users → Read Users / Roles → Read Roles | System settings under the System section |
| Any permission under Tags (Add / Edit / Delete / Read) | Manage Tags under the System section |
| Any permission under Identity Entity Fields | Configured Fields under the System section |
| Publishing Points → Publishing Point Administrator | Publish under the System section |
| Subscriptions → Subscription Administrator | Subscribe under the System section |
| Audit → Audit Logs | The global Audit page under the Identities section |
| ID Scanning → ID Scan Viewer | ID scanning features |
| Administration → Super User | Everything, regardless of other permissions |
If a user reports that a button or page "is missing", they're almost always missing the underlying permission for it. Open the Security Role Editor under System settings → Roles, find the role assigned to the user, and look under the matching category for the right checkbox.
Signing Out
Open the user menu in the upper-right corner of the header and choose Sign out. Any in-progress edits are discarded if you do not save first.