User Guides
Step-by-step guides for platform administrators and end users. Configure the eConnect platform, manage identities, and master your security operations.
Documentation
Explore the platform
Everything from first-time setup to advanced API integration — all in one place.
VMS Integrations
Integrate eConnect with your Video Management System. End-to-end guides for Mirasys, Genetec, Dallmeier, and Synectics — from install to advanced configuration.
Events Bridge API
Real-time event streaming over SignalR. Connect your apps to live access-control, facial-recognition, and LPR events with the eConnect Events Bridge SDK.
POS Integration
Connect point-of-sale systems to eConnect for exception-based review and retail intelligence. Full REST API specification and use-case walkthroughs.
Communications
Set up messaging integrations for proactive security notifications. Includes the Signal Bot for encrypted real-time alerting and the eConnect Alerts mobile app.
AI & MCP Server
Use AI assistants like Claude and ChatGPT with eConnect data via the Model Context Protocol (MCP) server. Enable natural-language queries on your security platform.
Start here
Popular pages
eConnect Core Manual
Every Core feature, one focused page at a time.
OpenWhat's New in 11
The headline changes if you are coming from version 10.
Open11.0 Release Notes
Everything that changed in this release.
OpenCore API — Getting Started
Sign in, get a token and make your first call.
OpenIdentities API — Authentication
Obtain a JWT for the Identities platform.
OpenMCP Server
Query your security data from Claude, ChatGPT or Copilot.
OpenCan't find what you're looking for?
Our support team knows the platform inside out — reach out and we'll point you in the right direction.