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eConnect 10.3 Release Notes

Welcome to eConnect version 10.3! This release delivers powerful new features, significant enhancements, critical bug fixes, and essential maintenance updates designed to elevate your security operations and user experience.

Spotlight Features

Major Alert System Enhancements

Transform the way you manage alerts with our comprehensive alert system overhaul. Stay in control even during high-pressure situations with intelligent features like "Auto Follow," which automatically launches camera feeds and follows subjects in real-time. Watch as Facial Recognition seamlessly tracks individuals across your property, with cameras dynamically switching to show the latest detections in a continuous loop.

Alert Title Bar

Take command with per-user alert settings: Enable Popups, Auto Follow, Auto-Acknowledge, and Audio Notifications tailored to your workflow.

Alert Options Per User

Need uninterrupted focus? Activate temporary mute for 30 minutes to suppress popups, auto-follow, and auto-engage features.

Alert Quick Mute Options

Monitor mute status and remaining time directly from the alert title bar.

Alert Title Bar with Mute Time Left

Navigate instantly to video evidence with the new follow icon to load the triggered alert right now.

Direct to Videos with Context Icon

Face Recognition Quality Assessment

Unlock the full potential of facial recognition with our advanced quality assessment tools. Now you can fine-tune search parameters to identify faces even in challenging, low-quality images. Whether it's grainy surveillance footage or imperfect uploads, our system adapts to find matches that were previously missed, expanding your investigative capabilities.

Search by Face Detection Settings

Visual quality indicators with star ratings provide instant feedback on image quality, helping you make informed decisions about enrollment and searches.

Association Graph Improvements

Dive deeper into connections with our enhanced association graphs. We've resolved the time period initialization bug, ensuring accurate data from the start.

Refine your investigations with the new "Refresh Counts" feature—adjust ranges and update connection counts without rebuilding the entire graph.

Association Search Params Refinement

Right-click association lines to explore source and target detections, revealing the faces that forged each connection.

Associations Line Connection Source and Target Options

For complex investigations, save and restore graph layouts to maintain continuity across sessions and share insights with colleagues.

When graphs become cluttered, use "Recalculate Graph" to reorganize and optimize spacing without re-querying data.

Association Graph Options

Subject Printable PDF Reports

Generate comprehensive, customized PDF reports for subject profiles with ease. Select exactly which data points, visualizations, and insights to include, creating professional reports perfect for case files, briefings, or legal documentation.

PDF Report Options

Subject Information Report Page 1

Visualize activity patterns with yearly heatmaps of visit history, providing clear insights into subject behavior over time.

Subject Information Heatmap Visit History

Point of Sale Split Check Enhancements

Streamline Point of Sale operations with clickable hyperlinks in data grids and live check data. No more hunting for details—click directly on check numbers or items to access comprehensive transaction information instantly.

Split Check DataGrid Link

Custom Tag Expiration Options

Take control of tag management with flexible expiration policies. Configure custom rules to automatically remove tagged visitors—like eScan tags—after periods of inactivity, keeping your database clean and focused on active subjects who may return.

Tag Removal Options

The Tag and Tag Action management pages have been refreshed with an improved interface, making it easier to edit tag data and configure actions.

Tags and Action UI Refresh

Server Requirements

  • Minimum OS: Windows Server 2016
  • Minimum SQL Server: SQL Server 2016 SP1
  • Minimum SQL Database Compatibility: Level 130
  • Minimum eConnect Export Service: Version 5

All Changes

Issue #TitleDescriptionType
221FaceRec: Subject Printable PDF Report with selectable optionsAdded ability to generate printable PDF reports for subjects with customizable options for exporting detection data.New Feature
223Core: Dashboard render Human Readable Time in grid instead of secondsFixed dashboard grid to display time in human-readable format instead of raw seconds.Bug
256FaceRec/LPR - Tag & Notify Actions Include Details of changesTag and notify actions now record detailed changes in the audit log for better tracking.Feature Enhancement
272FaceRec: When enrolling additional enrollment photos to a profile, look for the largest / highest quality face in the photo, dont reject for multipleImproved enrollment process to select the highest quality face from photos with multiple faces instead of rejecting them.Customer Request
274FaceRec/LPR: Add "Sort" to the Search FeatureAdded sorting capabilities to search results in face recognition and LPR features.Customer Request
280Face/LPR: Option to filter detections by location - Multi-select comboboxAdded multi-select combobox for filtering detections by location.Feature Enhancement
310POS: Hyperlink Split Check IDs to Check DetailsAdded hyperlinks on split check IDs to navigate directly to check details.Feature Enhancement
315FaceRec/LPR - Search Infinite paged searchedImplemented infinite scrolling for search results in face recognition and LPR.Feature Enhancement
327FaceRec: Associations Tab not applying correct time frame initially, resulting in false informationFixed associations tab to properly apply selected time frames on initial load.Bug
328FaceRec: Face Enrollment close match may not force enroll when it should. SHIFT key to allow ultra-high probability matchEnhanced face enrollment to better handle close matches and added SHIFT key option for ultra-high probability matches.Feature Enhancement
329Core: Aggregate Summary API call with Unique Constraint will failFixed API call failure related to unique constraints in aggregate summaries.Bug
330Core: Dashboard Import and Description Input Width fixFixed input width issues in dashboard import and description fields.Bug
331FaceRec: Address Conversion Service - Process in Batches to help prevent table lockingImproved address conversion service to process in batches, preventing table locking issues.Bug
33210.3 - General Fixes and MaintenanceGeneral maintenance and fixes for version 10.3.Maintenance
333FaceRec: Support Custom Identity Field MappingsAdded support for custom identity field mappings in face recognition.Feature Enhancement
334Core: Popup sometimes does not get a top-window, popups fall behind some applicationsFixed popup window behavior to ensure they appear on top and don't fall behind other applications.Bug
335FaceRec: Subject Birthdate is not removable if applied and incorrect or unknown; Ensure Valid Date.Made subject birthdate removable and added validation for date entries.Feature Enhancement
336Core: Video Buffer Playback from Sequence Data supported - Define how far back to seek before the event of interestAdded support for video buffer playback with configurable seek distance before events.Feature Enhancement
337POS: Print Check Dialog in Dark Mode does not render text (white on white)Fixed text rendering in print check dialog when using dark mode.Bug
338WebView2 - NoInlining - Help assist integrations where the wrong version of WebView2 may be installed, resulting in MissingMethodExceptionAdded NoInlining to assist with WebView2 version compatibility issues.Maintenance
340Casino: Journal Table Missing Index - Performance resolutionAdded missing index to journal table for improved performance.Bug
341Face/Lpr - Subject and Lpr Profile - Unsaved Changes - Prompt to save or discardAdded prompts for unsaved changes in subject and LPR profiles.Feature Enhancement
342FaceRec: Add Face Recognition Quality Assessment with Star Ratings and Configurable Detection SettingsImplemented visual quality assessment with star ratings and configurable detection parameters for face recognition.Feature Enhancement
343FaceRec: Associations - Stabilize nodes when resizingFixed node stability in associations view during resizing.Bug
344FaceRec: Associations - When person edits are applied, apply to association graphEnsured person edits are reflected in the association graph.Customer Request
345FaceRec: Person Association Graph - Expand Search with Advanced ParamsEnhanced search capabilities in person association graph with advanced parameters.Feature Enhancement
346FaceRec: Person Association Save/Restore OptionsAdded save and restore options for person association graphs.Feature Enhancement
347FaceRec: Person Association - Refresh Counts to prevent total rebuildAdded refresh counts feature to avoid full rebuilds in person associations.Feature Enhancement
348FaceRec: Person Association Graph Source/Target Detections on EdgeAdded source/target detection information on association graph edges.Feature Enhancement
349FaceRec Fusion: SubjectMembers cannot be tracked because another instance with the same key value for MemberId is already being trackedFixed tracking issue with SubjectMembers in face recognition fusion.Bug
350FaceRec: Image Retry Option when image download failsAdded retry option for failed image downloads in face recognition.Feature Enhancement
351FaceRec / LPR - Do not apply Tag changes right away. Require Save ButtonChanged tag updates to require explicit save action instead of immediate application.Bug
352Casino Iconic Associable - Include an Icon to Indicate Device or LocationAdded icons to indicate device or location in casino iconic associations.Maintenance
353FaceRec: Subject Fusion to Transactions inconsistencies during bulk loadingFixed inconsistencies in subject fusion to transactions during bulk operations.Bug
354Camera: MediaTubes1 Device Admin Background ColorsFixed background color issues in MediaTubes1 device admin.Bug
355Casino: Ratings ReadabilityImproved readability of ratings table in dark mode.Customer Request
356FaceRec/Lpr: QueryTag API not including TimeZone Offset in resultsFixed QueryTag API to include timezone offset in results.Bug
357Core: Major Alert Changes; Now support different alert level; mute and temporary mute; Auto Follow features; Clear audio selections for different alert types;Enhanced alert system with multiple levels, mute options, auto-follow, and audio selections.New Feature
360Core: Title Bar Window Double Click Maximize (Main and PopupWindow)Fixed double-click on title bar to properly maximize windows.Research Report
366Casino: Rename "Slot Events" to "Device Events" since the table is more genericRenamed "Slot Events" to "Device Events" for better generic applicability.Customer Request
369Baccarat: Text rendering in Statistics not respecting theme.Fixed text rendering in Baccarat statistics to respect theme settings.Bug
370FaceRec: Demographics DataGrid - Include Address 1,2,3Added Address 1, 2, and 3 fields to demographics data grid.Customer Request
371Core: Fix to Session Timeout not logging user out.Fixed session timeout to properly log out users.Bug
372FaceRec/Lpr: Tag Expire Custom Options; New Option; Visit Inactivity ExpireAdded custom tag expiration options including visit inactivity expiration.Feature Enhancement
373FaceRec: Profile Search; allow user to select fields to searchEnhanced profile search to allow selection of specific fields to search.Feature Enhancement
374FaceRec: Added missing Membership Tier to Subject ProfileAdded missing Membership Tier field to subject profiles.Maintenance