Mobile Alerts Users

This document will give you step by step instruction on how to grant access for users to use the eC Alerts mobile application.

Prerequisites

• User has been created in eConnect desktop application. Please see Adding Users.

• User has been created in eConnect Cloud and granted permission to alert-bridge. Please see Managing Cloud User Access.

Admin Instruction

1. Navigate to Setup → Users → User List → Select User and check the Mobile Alerts Enabled option.

2. Click Save.
3. Navigate to Setup → Users → Logical Groups and select the Mobile Alerts logical group.

4. Click the + to add user to logical group.
5. In the popup window, select the user to be added to the logical group.

6. Click the arrow to move user from Unassigned to Assigned.
7. Click the checkmark to save.

User Instruction

1. Sign into the eConnect desktop application.
2. Navigate to Setup → Home

3. Enter eConnect Cloud user credentials. If successful, the status will change to Connected

4. Sign into eC Alerts App using eConnect Cloud credentials. Links for iOS and Android Apps below.

Download on iOS or Android