Initial Configuration

When installing eConnect into Genetec Security Center for the first time, the eConnect server address must be configured first. This configuration sets the information that will be used by all users.

Steps to Configure the eConnect Server:

1. Install the eConnect Genetec Security Center MSI on a Genetec workstation.

2. Log in to the Config Tool as an administrator.

3. Access the eConnect Setup:

   • Click on the eConnect Setup icon within the Config Tool.

     

4. Configure the Server:

   • Click the Integration Setup option.

     

   • Enter a server name (e.g., "eConnect Server" or "Cloud Server").
   • Provide the correct IP address or DNS name of the eConnect server.
   • Click Save to finalize.

     

5. Log In:

   • Attempt to log in using the eConnect icon at the top of the interface.
   • A slash through the icon indicates the user is not currently logged into eConnect.
   • Saving the credentials to the current user profile is recommended for an optimal experience, as this enables auto-login for future sessions.

     

6. Confirm Successful Login:

   • A successful sign-in will display the eConnect icon as ready.
   • Clicking the icon will show login information and additional details, with the option to log out if needed.

     

7. Enable Genetec Entities

   • Once logged in, eConnect will automatically detect installed modules and present admin options to enable new entity types within Genetec.
   • These entities are unique items that can be added to cells on the Monitor page, displaying information such as detected faces (Face Tag Stream).
   • Clicking on the Sad Face icon enables the module, while clicking on the Happy Face icon disables it.
   • A module cannot be disabled until all associated entity types are removed from the system.

8. Configure Permissions
   Next, configure user permissions to control access to eConnect features. For detailed instructions, visit the Permission Management page.