Installation Guide

This guide will walk you through the installation steps for the eConnect Genetec Security Center Integration. Please ensure you meet the software requirements and have the necessary details before proceeding.

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📋 Prerequisites Checklist

Before installation, confirm that your system meets the following requirements:

System Requirements

• ✅ Operating System: Windows 10+ 64-bit OS
• ✅ Memory: Minimum 16 GB RAM
• ✅ Administrative Access: Required for installation

Network Requirements

• ✅ Network Access: Genetec workstation must reach eConnect server on TCP Port 443
• ✅ eConnect Server Details: DNS name or IP address of the eConnect server

Dependencies

• ✅ Microsoft Edge WebView2 Runtime must be installed
  📥 Download WebView2 Runtime

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🔧 Installation Steps

Step 1: Download the Installer

1. Download the eConnect Genetec Security Center MSI from the provided link or contact support
2. Ensure you have administrative privileges on the Genetec workstation

Step 2: Run the Installation

1. Right-click the downloaded MSI file and select "Run as administrator"
2. Follow the installation wizard:
   • ✅ Accept the license agreement
   • ✅ Choose the installation directory (default recommended)
   • ✅ Wait for the installation to complete

Step 3: Initial Configuration

After installation, you'll need to configure the integration for first-time use.

🚀 Next Steps

→ First Time Configuration Guide

Complete the server configuration, user permissions, and enable Genetec entities to start using the integration.

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� Need Help?

If you encounter any issues during installation:

• 📖 Check our Troubleshooting Guide
• 📧 Contact support at support@econnect.tv